Our Privacy Policy is incorporated as part of the SafariRemit LTD Terms of Use. Please read this Privacy Policy carefully before using our website or money transfer services (the Service or Services). By using the Service(s) of SafariRemit LTD (us/we), you (the User) signify your approval of all conditions and clauses in this Privacy Policy. The Policy is effective as soon as a User registers with our Service(s) and agrees to our Terms and Conditions.
This Policy relates to the use of the SafariRemit LTD website (the Website), our Service(s) and all communications and sharing of information between SafariRemit and our users (the Users) which help us to collect the personal data (e.g. name, address, contact number, e-mail) required to help us deliver the best possible service to our Users
SafariRemit LTD is a Small Payment Institution (SPI) authorised and regulated by the Financial Conduct Authority (FCA). This Website is operated and provided by SafariRemit LTD and is based in the UK. We are established under the Laws of England and Wales with company registration number 10956818.
To ensure that you receive the most useful personalised browsing experience, our Website gathers some personal data from you when you visit. Our Website may also need you to provide certain personal data in order for us to deliver our Service(s) to you effectively. The collection of this data enables us to deliver the information and services which are most useful and relevant to you. . Additionally, these details will help us to keep you updated with all SafariRemit LTD communications relating to our Service(s).
The data we collect includes:
All of this data may also be gathered and kept (in accordance with GDPR and the UK’s data protection regulations) for the purposes of sales, customer support, and accounts mana
Where we have to collect individual information by Law and you refuse to give that information when requested – including neglecting to update your own information – we will be unable by Law to let you use our products and services.
You provide us with this information. You provide us with some personal data when you use our Website and Service(s) including your name, address and Payment Method details. You also provide us the details of the recipients of your transfers, which is required to carry out these transactions.
Access to associated Social Media accounts. Based on your settings for use of social media platforms – such as Instagram, Facebook and LinkedIn – you might give us permission to access information from your account(s) on these social media platforms.
Website browsing technology (e.g. cookies). To increase personalised experience, SafariRemit may also use technologies – such as log data, cookies, third-party analytics services, and web beacons – to gather and utilise data regarding our Users. A User can either accept or decline the cookies of our website by changing their browser settings.
The personal data you provide SafariRemit LTD as above will be shared with third parties only with your explicit consent. By using this Website, you accept that general data (e.g. demographic) might be shared with external parties.
The data provided by our Users will always be stored safely and in accordance with GDPR and the UK’s data protection regulations, and will be used in the provision of our Website or Service(s) only after this Agreement is obtained from the User. Usually, any User visiting the Website is not needed to reveal his/her identity or offer any specific personal data to SafariRemitLTD. You are only required to fill in your details at the time of registering an account and using our Service(s). However, we may collect browsing data such as cookies during your visit (please see below).
As an FCA-regulated institution, we are required by Law to know who our clients and customers are, as part of the KYC (Know Your Customer) process, and to carry out our industry’s necessary anti-money-laundering and fighting-terrorism-financing checks.
SafariRemit LTD may also use personal and browsing data relating to you to enhance its communications and promotional efforts; to analyse site usage; to improve our product features and offerings; and enhance the Website's content, layout, and services. This data helps us to improve our Service(s) , to better prepare it to meet your needs, and to provide you with a smooth, efficient, safe, and customised experience while using the Website.
We also have to gather personal data regarding your beneficiary/recipient to process money transfers or carry out Top-Up of your Electronic Wallet (if you have one). We also need your data to be able to communicate with you in case of account registration, a suspected fraud, to carry out a transaction, or send important notifications. Your data can also help us in audience analysis, to administer our Website, make suggestions, display your testimonials etc.
A User can always opt-out from receiving marketing communications, and all emails from SafariRemit LTD will contain an “unsubscribe” button. We limit access to your personal data to our staff, who we trust, are legally bound by GDPR and data protection regulations, and have a judicious requirement to access your data so that they can offer you the products or services you may require.
We will keep your data for as long as required to realise the purposes defined in this Privacy Policy, except if an extended retention period is needed or allowed by Law. We are permitted to hold your information for a minimum of five years after your last exchange with us in provision of our Remittance Services. We may hold your information for a longer period whenever we are required to do so by Law enforcement authorities.
We have the right to reveal your personally identifiable information when obligated by the Law. We do this when we are certain that the revelation is essential to safeguard our rights and/or meet the terms of a court order, legal proceeding, or legal process served on our Website.
We have set up suitable, industry-standard security to keep your information from being lost, used in an unapproved or inappropriate way, or modified or disclosed. Moreover, we limit access to your information to our staff and only those partner bodies and organisations who absolutely need access to your details in provision of a service. They process your information following our guidelines and are bound to an obligation of privacy.
SafariRemit LTD may share your personal data if there is a request from Law enforcement authorities, or if there is a bonafide requirement to avoid an impending breach of the Law. However, prior to sharing this data, we will communicate this to the affected Users where possible and provide them with a chance to object – unless the Law prohibits this kind of notification, or we consider that such a notification would harm the case in question or else cause it to be biased.
The Website is controlled and managed by us from our office in the UK. Individual information might be moved to, stored, and checked by Service Providers situated in countries both inside the EEA and outside the EEA, as well as in countries that do not have similar data protection laws as the United Kingdom and EEA.
Where beneficiaries are outside the EEA, we make sure that they provide a satisfactory level of security for your personal data, or that the transfer is allowed under appropriate Data Protection Legislation. This is done by industry-standard approaches using standard contractual clauses, necessary corporate rules, registration for the Privacy Shield program, or by depending on a pertinent adequacy decision by the European Commission, or on other lawful grounds or situations, always in regard with appropriate Data Protection Legislation.
Where we feel it is necessary or appropriate, we may rely on your consent as the legal basis for transferring your personal data to a body outside the EEA (e.g. if Law enforcement authorities require us to); however, we do not generally do so. Where we do, you may withdraw your consent at any time.
You have the right to take back your consent, signified by this Agreement which is effectual from your first usage of the Website and Service(s), to let us process your personal data.
You have the right to get a copy of your personal data that is stored with us to make sure that we are processing it legally
You have the right to know about the data we collect, how we use it, its storage periods, and the SafariRemit LTD staff and partner organisations who may use it.
You have the right to limit the processing of your personal data.
You have the right to correct incomplete or erroneous personal data.
You have the right to ask us to delete your personal information where there is no good reason for us continuing to store or process it.
You have the right to opt-out of receiving marketing communications from us if you do not wish to receive them.
You have the right to request the removal of personal data relating to you in/under specific conditions.
You have the right to ask us to transfer your personal information to a third party in/under certain conditions.
You have the right to be notified, without unwarranted postponement, regarding any breach of personal data where this is probable to result in a high risk of unfavourably affecting your rights and freedoms.
You approve that SafariRemit LTD may make use of your personal data to get in touch with you, send product offerings and promotions, and other marketing communications. Where the Data Protection regulations allow, we will give you an opt-in / opt-out choice for receiving marketing communications when you give us your personal data. We will give you an option to “unsubscribe” from all of our marketing communications.
A cookie is a small amount of data, that usually comprises an anonymous unique identifier, which is sent to your browser from a website and stored on your computer’s hard drive.
A cookie may collect information about your computer comprising, where available, your browser type, IP address, and operating system. Our cookies do not gather individual data; the information that they collect is unidentified and not personally recognisable.
We use cookies to enhance and personalise your browsing experience, to evaluate Website content use, and to help with the marketing of our Service(s). We are absolutely transparent about the cookies we use and make their control as easy as possible. We use cookies to improve the functioning of the Website, as well as to collect data about Users who visit our Website and their preferences to ensure we are offering the best possible service.
You may reject our use of cookies by changing the cookie setting on your browser. However, if you do this, you may be unable to access specific parts of or services on our Website. Unless the browser setting has been changed, our system will issue cookies automatically by default when you visit our Website.
This Website incorporates links to third party websites, for which we do not control content or features. These sites may utilise cookies and gather your personal data as per their own policies. This Privacy Policy does not relate to or have any significant bearing on any third party websites. It is therefore strongly advised that you are aware of these third party websites own privacy policies before sharing your data with them.
If we choose to update Privacy Policy, we will add these updates to this statement and, where possible, communicate these changes to you directly. You will find the updated version of the Privacy Policy on this page. We may decide to change and update this Privacy Policy statement at any time at our discretion; you are therefore advised to regularly check this page for any updates or modifications.